Terms and Conditions
Dear Customers,
Thank you for your interest in our company, our website, and the products available through our online store.
Please read this document carefully. This document (referred to as the "Terms and Conditions", "Agreement", or "Terms") sets out the terms governing the use of www.mariacostake.com (the "Website") and the conditions applicable to orders placed through the Website, including our delivery and return policies.
By accessing, browsing, or placing an order through our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
This document constitutes a legally binding agreement between you and CREATIVE DESIGN MCK S.R.L.
Before using our Website or placing an order, we also encourage you to read our Privacy Policy and Cookie Policy. If you do not agree with these Terms or with the policies referred to above, please do not use this Website.
Contractual Obligation. Contact
By using this Website or placing an order, you acknowledge that this Agreement, together with all policies referenced herein (including, but not limited to, our Privacy Policy and Cookie Policy), forms a legally binding contract between you and us.
Changes and Updates
We reserve the right to amend these Terms and Conditions whenever necessary.
Any amendments shall apply only to orders placed after the updated version has been published on the Website and shall not affect contracts already concluded.
We cannot guarantee that products displayed on the Website at any given time will remain available for purchase. We reserve the right to discontinue the sale of any product at our sole discretion and at any time.
Contact
If you have any questions or require further information, please do not hesitate to contact us at:
We will respond as soon as reasonably possible.
Who We Are
The Website www.mariacostake.com is owned and operated by CREATIVE DESIGN MCK S.R.L., a company incorporated under the laws of Romania, with its registered office in Bucharest, Sector 4, registered with the Romanian Trade Register under no. J2023020475403, VAT Registration No. 49030667.
For any enquiries, you may contact us at:
We specialise in the online sale of botanical illustrations, artwork, and products featuring our original illustrated designs.
Your Personal Data
We process the personal data you provide to us, as well as information collected through your use of the Website, in accordance with our Privacy Policy.
We are committed to complying with all applicable Romanian and European legislation regarding the protection of personal data.
By visiting or using our Website, placing an order, or communicating with us by any means, you acknowledge and agree to the processing of your personal data as described in our Privacy Policy.
You also confirm that all personal information provided to us is accurate, complete, and up to date.
We may collect certain technical information through cookies and similar technologies, including your IP address, browser information, and device details. For more information, please refer to our Cookie Policy.
Eligibility
To place an order through our Website, you must:
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be at least 18 years of age and/or have full legal capacity to enter into contracts;
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agree to these Terms and Conditions;
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provide accurate, complete, and up-to-date contact information.
We do not knowingly sell products to minors.
If you are under the age of 18, a parent or legal guardian must place the order on your behalf or authorise you to do so.
Rules for Using the Website
By accessing, browsing, placing an order through, or otherwise using this Website, you agree to comply with the following rules:
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You will use this Website solely for obtaining information about our products or for placing legitimate orders.
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You will not place false, fraudulent, or speculative orders. If we reasonably believe that such an order has been placed, we reserve the right to cancel it and, where appropriate, notify the relevant authorities or seek compensation for any damages suffered.
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You will provide accurate, complete, and up-to-date information whenever requested.
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You will respect all intellectual property rights relating to the content of this Website.
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You will not engage in any activity that may damage, disrupt, interfere with, or otherwise negatively affect the operation, security, or integrity of the Website.
We reserve the right to suspend or block access to the Website for users who breach these Terms, to cancel any related orders, to notify the competent authorities where appropriate, and to pursue any legal remedies available to recover damages, including legal costs and reasonable attorneys' fees.
Conclusion of the Contract
The contract between you and us is concluded only when your order has been expressly accepted by us and you have received an order confirmation by email.
If we are unable to accept your order after payment has been made, any amounts received will be refunded as soon as reasonably practicable.
Within the limits permitted by applicable law, we reserve the right to refuse acceptance of an order before the contract is concluded. We shall not be liable for circumstances beyond our reasonable control.
Ownership of the products shall transfer to you only after full payment of all amounts due, including any applicable delivery charges.
Product Availability
We cannot guarantee that products displayed on the Website will always be available for purchase.
Although we make every effort to keep stock information up to date, we cannot guarantee that product availability displayed on the Website is accurate at all times. All orders are subject to product availability.
If a product becomes unavailable after you have placed an order, we will notify you as soon as possible. Where appropriate, we may recommend a similar product of comparable quality and value.
If you choose not to accept the proposed alternative, your order will be cancelled and any payment already received will be refunded as soon as reasonably practicable.
Prices, Payment and Delivery
All prices displayed on the Website are expressed in Romanian Lei (RON) and include the applicable Value Added Tax (VAT), unless otherwise stated.
In the event of a pricing error, we will notify you as soon as possible. You may either confirm your order at the correct price or cancel it. If we are unable to contact you, or if you do not accept the corrected price, your order will be cancelled and any payment already received will be refunded promptly.
We reserve the right to update or modify product prices at any time. Any changes shall apply only to orders placed after the updated prices have been published on the Website.
We currently accept payment by:
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Cash on Delivery (where available);
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Bank Transfer;
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Online Card Payment.
Online card payments are securely processed by Stripe Payments. We do not store or have access to your card details.
If you choose to pay by card, your payment must be authorised by your card issuer. If the transaction cannot be completed for reasons beyond our control (for example, insufficient funds, an expired card, or refusal by the issuing bank), no contract will be concluded, and we shall have no obligation to dispatch the products. You may choose an alternative payment method or attempt the payment again using a valid payment card.
Delivery charges are not included in the product prices unless expressly stated as part of a promotional offer. Further information regarding shipping costs and delivery methods can be found in our Delivery Policy.
Orders are not dispatched on Saturdays, Sundays, or public holidays. Orders placed on non-business days will be processed on the next business day.
Please note that delivery times may occasionally be extended during periods of high demand, public holidays, or due to circumstances beyond our reasonable control, including delays caused by courier services.
Force Majeure
We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including, but not limited to, force majeure or unforeseen circumstances.
Such events may include, without limitation, changes in applicable laws or regulations, war, acts of terrorism, civil unrest, fire, earthquakes, nuclear accidents, floods, strikes, epidemics, pandemics, severe weather conditions, failures of telecommunications or internet service providers, or any other event beyond our reasonable control.
Right of Withdrawal
If you are purchasing as a consumer, you have the right to withdraw from the contract without giving any reason, in accordance with the provisions of the Romanian Government Emergency Ordinance No. 34/2014, implementing the relevant European consumer protection legislation.
You may exercise your right of withdrawal within 14 days from the day on which you, or a third party designated by you (other than the carrier), takes physical possession of the products.
Further information regarding the conditions, procedure, and consequences of exercising your right of withdrawal is available in our Return Policy.
Consumers may also exercise their right of withdrawal by completing the electronic withdrawal form available on our Website, accessible via the "Withdraw from the Contract" button.
Intellectual Property
All content available on this Website, including but not limited to text, photographs, illustrations, artwork, designs, graphics, trademarks, logos, databases, website layout, legal content, and any other materials, is the exclusive intellectual property of CREATIVE DESIGN MCK S.R.L., unless otherwise stated.
The Website may only be used for personal information purposes and for placing legitimate orders.
No part of the Website may be copied, reproduced, distributed, published, modified, transmitted, displayed, sold, licensed, or otherwise exploited, in whole or in part, without our prior written consent.
The entire Website is protected under the applicable Romanian and international copyright and intellectual property laws. We reserve the right to pursue all legal remedies available against any infringement of our intellectual property rights.
Final Provisions
These Terms and Conditions constitute the entire agreement between you and us regarding the use of the Website and the purchase of products through it, superseding any previous oral or written agreements relating to the same subject matter.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
You may not assign, transfer, or otherwise dispose of any of your rights or obligations under this Agreement without our prior written consent.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Romania.
Any dispute arising out of or in connection with these Terms and Conditions or the use of this Website shall be subject to the jurisdiction of the competent courts of Romania.