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Dear customers,


Thank you for your interest in the company, the website and the products we sell through our online store.


Please read this document carefully. This document (referred to as "This Document", "Contract" or "Terms and Conditions") represents the conditions of use of the website (referred to as the "Site") and the conditions of placing orders of products through the site, including the conditions of delivery and return. By browsing our website or placing an order you agree to the Terms and Conditions described below. This document is a legal agreement - a contract between you and us. Please also read our Privacy Policy and Cookie Policy before you browse the site or place an order. If you do not agree to these Terms or the Policies indicated above, please do not use the site.


This agreement. Obligation. Contract.

You understand that both this agreement and all policies to which it refers (eg, Privacy Policy, Cookie Policy) are binding on you. By browsing our website or placing an order, you undertake to comply with this agreement and the policies indicated.


Changes and updates.

We reserve the right to change these Terms at any time and without prior notice. Your order will be subject to the terms that are in force at the time of placing the order. By accessing our website you will find the latest version of the Terms.


We cannot guarantee that any products that have been included at any given time on the Site will be available at all times. We reserve the right to stop marketing any product at any time.



If you have any questions or uncertainties, you can contact us with confidence at the email address and we will answer you as soon as possible.


Who are we?

The website  belongs to CREATIVE DESIGN MCK S.R.L., a company of Romanian nationality with its registered office in Bucharest, sector 4, registered in the Bucharest Trade Register under no . J40/20475/2023, having the tax code 49030667 and e-mail


We are a company that deals with the online sale of illustrations and products made with illustrated patterns.


Your personal data


The site processes personal data provided by you or collected from other sources as we have described at length in thePrivacy Policy.


We are committed to complying with national and European legislation on the protection of personal data and on the free movement of such data.


By visiting and/or using the site, placing orders or interacting with us by any method and/or any means of distance communication, you consent to the processing of your personal data as described in thePrivacy Policy.


You also represent that all personal data and information transmitted to us is correct.


We may collect information through cookies or other similar technologies, such as your IP address, details of the browser or device used. If you would like to know more information, we recommend that you access and follow usCookie Policy.




In order to legally place an order on our website you must (1) be over 18 years of age and/or full exercise capacity; (2) agree to this Agreement; and (3) provide us with real, complete and up-to-date identity and contact information.


The Site does not sell products to minors. If you are under the age of 18, please call a parent/guardian to place the order on your behalf or to authorize the placing of an order.


Rules regarding the use of the site


By accessing, visiting, placing an order or carrying out any other activity on our website, you promise to comply with the following rules:


1. You will use this website exclusively for making legitimate orders or for information;

2. You will not make any false or fraudulent orders, otherwise we reserve the right to cancel the order and inform the competent authorities or to address us to the courts for the recovery of any damage caused;

3. You will provide real, accurate, complete and up-to-date information;

4. You will respect the intellectual property rights in respect of any element found on this website.

5. You will not carry out any action that could cause any kind of damage to our website, otherwise we reserve the right to appeal to the courts for the recovery of any damages caused.


We reserve the right to block the access of any user who violates the above rules, to cancel the orders, to notify the competent authorities for administrative/criminal liability of any antisocial acts and to appeal to the courts for the full recovery of any damages caused , present or future, including unrealized benefits and court costs (including lawyers' fees).


Conclusion of the contract


The contract between you and us ends when your order is expressly accepted by us and you will receive an email in this regard confirming the delivery.


To the extent that we do not accept the order, but you have been withdrawn sums of money, we will refund these amounts as soon as possible.


We reserve the right to decide, unilaterally and without specifying the reason, whether or not to conclude a sales contract. We will have no liability to you in the event that we refuse to comply with an order. The ownership of the products will be transferred to you only after you have made payment of all amounts due for the products, including delivery costs.


Product availability


We cannot guarantee that products that were found at some point on the site will be available at any time for purchase. We will have no liability to you if a product is no longer on the site. Although we will try to have the product availability information updated on our website in real time, we cannot guarantee that this information will be updated at any time. All orders will depend on the existence of products in stock. 


To the extent that the products are unavailable but you have already placed your order, we will inform you of the unavailability of these products and we will recommend similar products, at an equal or close value that can be ordered. To the extent that you do not want to order similar products recommended by us, we will cancel the order, and to the extent that you have already paid the price of the products, we will proceed to return the amounts of money in the shortest time .


The price of the products. Payment. Delivery.


The price of the products is displayed in lei on the site and includes VAT. To the extent that there is an error regarding the price displayed on the site, we will inform you as soon as possible, and we will return you the amount of money paid additionally or ask you for an additional amount of money. To the extent that the new price is not satisfactory to you, do not respond to our request or we cannot contact you, we will cancel your order and refund you as soon as possible the amount of money paid.


The prices of the products will be able to be updated/modified at any time and this update/modification will replace any previous price. Your Order prices will apply from the moment of actual placing of the order.


The payment of the ordered products can be made as follows: in cash on delivery, by payment order / bank transfer in advance or payment by card online.


If you choose to pay online by card, the data on your card is processed through Stripe Payments, and we will not store any data related to your card.


If you choose to pay by card, the issuing institution will validate and authorize the payment. If the transaction is not processed for reasons beyond our control (eg, non-existent funds on the card, expired card), the contract between us does not end and we will have no obligation to deliver the products, but you can select another payment method or try to process the payment again with a valid card.


Shipping or delivery fees are not included in the price, except for certain offers that will be brought to your attention, if any, through the website. For more information about the Delivery Policy, please refer to our website in theDelivery Policysection.


No deliveries are made on Saturdays and Sundays. Keep in mind that in certain situations, especially during the holidays, the delivery time may be extended, which may result from the congestion of the courier companies or from other reasons independent of us. The delay in delivery will not be due to our actions or inactions, but to a new external event, in which case you agree not to request our liability under any circumstances.


Force Majeure and Fortuitous Cases


We will not be held liable for any delays or failures in the performance of our services, if a case of force majeure or a fortuitous case occurs. Force majeure includes, but is not limited to, changes in laws or regulations, embargoes, wars, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, epidemics, pandemics, weather conditions, and acts of hackers or Internet service providers.


Right of withdrawal 


According to OUG 34/2014, if you are a consumer you have the right to withdraw from the contract, without any specific reason, within 14 days from the day when you or a third party mandated by you, other than the carrier, came into physical possession of the products. For more information on how to exercise the right of withdrawal, please refer to our website in the return policy section.


Intellectual Property

The entire content of the website is the intellectual property of CREATIVE DESIGN MCK S.R.L.. The site may be used by third parties only for information and/or placing orders.


Users of the site do not have the right to download, modify partially or fully the site, reproduce partially and/or fully the site, copy, distribute, sell or exploit the site in any other manner contrary to the interests of CREATIVE DESIGN MCK S.R.L. Company, whether or not there is a commercial purpose.


Any content (including but not limited to databases, illustrations, graphics, trademarks, legal content) is the intellectual property of CREATIVE DESIGN MCK S.R.L..  The entire site is protected by Law no. 8/1996 on copyright and related rights, and for any violation of intellectual property, we reserve the right to notify the competent courts for the full recovery of the damage, as well as to file a criminal complaint with the judicial bodies for criminal liability of the perpetrator.

Final Clauses


These Terms constitute the full agreement between you and us with respect to the subject matter of any Agreement and supersede any other agreement, any prior oral or written agreement between you and us.


This Agreement is binding. You may not transfer, assign, strike or otherwise alienate this Agreement or any of your rights or obligations arising from it without our prior and written consent. We may transfer, assign, strike, subcontract or otherwise dispose of a Contract or any of our rights or obligations under the Agreement.


This Agreement, as well as any use of the website, shall be governed by Romanian law. Any dispute between us will be submitted for settlement to the Romanian courts.

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